All user data collected and processed by Scavella HyperReal Technologies inc (“we” or “the Company”) on the website and related virtual reality products or services will be protected.
- Information we collect
Depending on how you interact with us, we may collect the following types of information:
Personally identifiable information: such as name, email address, contact number, company, etc.
Device and usage data: such as browser type, device model, IP address, operating system, access time, interactive behavior, etc.
VR platform data (if applicable): including but not limited to eye tracking, head movement, position tracking, controller input, user operation records in the virtual environment (we only collect with the explicit user authorization)
Third-party integration data: If you log in or access through a third-party platform (such as a social account, XR platform account), we may obtain relevant information to improve the service experience - How we use this information
We use the collected data for the following purposes:
Provide you with our products and services
Improve VR experience and system stability
Perform data analysis, content optimization and user behavior research
Provide customer support or technical assistance
Send you notifications about new features, updates or marketing activities (you can unsubscribe at any time)
Comply with laws, regulations and regulatory requirements - How we share information
We will not sell your personal information. Only shared in the following circumstances:
With third-party service providers who provide us with website hosting, cloud services, and analytical tools
When required by law or when a government agency makes a legitimate request
To protect our legitimate rights and interests or prevent fraud, abuse of the system, etc.
When there are changes such as business reorganization, merger or acquisition (we will notify you before the data is transferred) - Special instructions for VR data
We are committed to ensuring that data collection related to VR devices (such as sensor information, spatial action records) complies with the privacy protection principle:
Collected only with the user’s knowledge and consent
Will not be used for facial recognition or identity reconstruction
All data is encrypted for transmission and storage
Users can request to view, delete or export relevant VR interaction data at any time - Your rights (based on CCPA/GDPR)
You have the right to:
Inquire about the personal information we hold about you
Request to correct or delete your data
Withdraw consent or limit our use of data
Refuse to receive marketing information - Data security and retention
We use a variety of technical means such as encryption, firewalls, and access control to ensure data security. We only retain your personal information for the time required to achieve the purpose, and the retention period is in accordance with legal provisions and contractual requirements. - Third-party links and content
This website may contain links to third-party platforms. We are not responsible for the privacy policies of these platforms and recommend that you read their privacy statements before visiting. - Children’s Privacy Statement
Our products and services are not intended for children under the age of 13. If we find that we have collected children’s information without the consent of their parents or guardians, we will delete it immediately. - Policy changes
We may update this policy from time to time. If there are significant changes, we will notify you in a prominent position on the website or platform. - Contact information
If you have any questions about this privacy policy or wish to exercise your rights, please contact us as follows:
Email: [email protected]